Privacy Policy

Customer Privacy Policy

At Madhurya Australia, we prioritise the protection of your privacy and the security of your personal information. Below, we outline our approach to handling customer information, ensuring its protection, the use of cookies and other technologies, managing marketing communication, updating your communication preferences, changes to this policy, and the indemnification clause.

  1. Handling of Customer Information: When customers place an order through our website, we securely store their contact information and shipping address in our database. This information is used exclusively for order processing and customer support purposes.

  2. Protection of Customer Information: We implement industry-standard security measures to safeguard your personal information from unauthorised access, alteration, disclosure, or destruction. Rest assured, your financial information, including credit card numbers or bank account details, is never stored in our database.

  3. Use of Cookies and Other Technology: Our website may utilise cookies and other tracking technologies to enhance user experience and analyse website traffic. These technologies help us understand user interactions and tailor our services accordingly. By using our website, you consent to the use of cookies as described in our Cookie Policy.

  4. Handling of Marketing Communication: With your consent, we may use your contact information to send marketing communications about our products, promotions, and events. You can opt-out of receiving these communications at any time by following the instructions provided in the communication or by contacting us directly.

  5. Updating Your Communication Preferences: We strive to maintain accurate and up-to-date contact information for our customers. If you wish to update your communication preferences or modify your contact information, please log in to your account or contact us for assistance.

  6. Changes to This Policy: We reserve the right to update or modify this Privacy Policy as necessary. Any changes will be reflected on this page, and we encourage you to review this policy periodically for any updates.

  7. Indemnification: By using our website and services, you agree to indemnify and hold harmless Madhurya Australia and its affiliates from any claims, damages, or liabilities arising from your violation of this Privacy Policy or any applicable laws or regulations.